Referral journey

Referral Journey at Walton Road Dental Practice

When referring your patients to us, we will always provide the best possible dental care. We'll then return your patient to your care following treatment. Only treatment previously agreed will be carried out. An estimate of fees is always provided to the patient beforehand and if we feel other treatments are necessary, this will always be discussed with you in advance.

Your Referral


Initial Appointment

At the first appointment, in addition to a full clinical examination, we will scan the inside of the patient's mouth using our digital scanner which allows us to produce 3D images of teeth, soft tissue, nerve pathways and bone in a single scan.


Treatment Plan

We will provide your patient with a Treatment Plan based on their wishes and concerns, the initial consultation, clinical information and any further investigations we may carry out. This Treatment Plan will include options where relevant and a clear recommendation together with an estimate of costs and length of time to complete the treatment. We would be happy to discuss the treatment plan in detail with you prior to your patient having to make a decision

Treatment Plan Acceptance

If your patient decides to go ahead with treatment, we will ask them to sign a treatment plan and we will then arrange for any deposit and fee payment to be made. Alternatively, we will also progress any initial patient finance application. Importantly, we will inform you about the patient's decision.


Course Of Treatment

Further to the patient formally accepting their Treatment Plan, we will plan and book the necessary appointments for their course of treatment. If any initial treatment has been agreed to be carried out by you prior to commencement of our COT, we will liaise with your team to co-ordinate timings. During this time, we will keep you informed of progress.

Treatment Completion

Once treatment is finished, we will carry out a series of specific actions designed to check everything planned has worked as intended and advise the patient that our involvement is completed. This will include asking for patient feedback about their treatment, care and experience. We will share this feedback and inform you that the patient is being sent back to your ongoing care.



To ensure long-term success of the treatment, we will stress to the patient the importance of ongoing regular check-ups and conscientious oral hygiene with you, their regular dentist. In the rare event of post-treatment complications, we guarantee that your patient will receive remedial care as a priority.

Advice &


If you are a dentist looking to refer or a patient to us, we are happy to discuss any and all questions you may have. Please feel free to get in touch...

Contact us

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24 Maldon Road,